Dennerle
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Shipping & Returns
Shipping & Returns
Shipping live plant
All plants will be ship every monday of each week only to avoid service interruptions on weekend days.
Please refer to the D.O.A plant warranty page to find out about our delivery conditions and plant warranty.
Note: We will hold onto your shipment if too cold or hot to ship live plants and shrimp safely to the next following week until the temperature is safety to ship the live stock.
Shipping dry good
Sousleau (the site) reserves the right to choose the delivery method most suitable for shipping orders within a reasonable time if you choose ground shipping at 25$
Here are the carriers Sousleau aquarium uses:
- Purolator road service
- Canada Post
- UPS ground
- Canpar ground
- Fedex ground
Shipping is always the monday of every week.
The delivery address must not refer to a postal box commonly called a "PO BOX", where appropriate we reserve the right to cancel the order.
Order cancellation fees
If you want to cancel an order and it has not been processed, Sousleau aquarium will charge a 50% fee and only the delivery costs will be 100% refunded.
Refunds
Sousleau aquarium does not accept returns, and refunds are only eligible for shipments with the D.O.A. The refund is made within 3 to 5 working days. Delivery charges are excluded from the D.O.A warranty and are non-refundable.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@sousleau.ca
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@sousleau.ca and send your item to the seller.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift discount will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Currency
All prices displayed are in Canadian dollars
ADHESIVE PUTTY FOOD FOR FRESHWATER SHRIMPS
SHRIMP KING YUMMY GUM
Adhesive putty food providing a biologically balanced diet for shrimps. The food can be pressed onto stones, roots or the aquarium glass forming a "shrimp grazing area" on which the animals feed.
- Suitable for all shrimp species
- 100 % pure natural ingredients
Tip: Shrimp King Yummy Gum is also ideal for feeding snails and a tasty snack for many small fish species.
Roll |
Press on |
Feed |
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Shrimp King Yummy Gum contains all the essential nutrients and substances for growth that shrimps need every day. High-quality proteins and essential amino acids from various crustaceans and protein plants ensure balanced growth. Valuable spirulina algae and tasty nettle leaves provide the little armoured knights with essential vitamins and trace elements as "lubricants" for a functioning metabolism. Natural plant nutrients support the body‘s defences. Fibre promotes healthy digestion. High-quality montmorillonite, a natural clay mineral, provides an optimum mineral supply.
And natural carotenoids intensify the development of species-specific colouring.
Art.-No. | Content |
---|---|
6119 | 55 g |
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DECLARATION
Supplementary food for ornamental shrimps
Ingredients: Vegetable by-products, algae (10% spirulina platensis), minerals (5% montmorillonite), molluscs and crustaceans (5% krill, 5% shrimp), vegetables (5% nettle), cereals
Analytical constituents: 26% crude protein, 5% crude fat, 8% crude fibre, 1% crude ash
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FEEDING RECOMMENDATION
Stick a pea-sized piece of Yummy Gum on stones, roots or the aquarium glass for 30-50 shrimps. Always feed sparingly.
