Oase FiltoSmart 100
Oase FiltoSmart 100
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Shipping & Returns
Shipping & Returns
Shipping live plant
All plants will be ship every monday of each week only to avoid service interruptions on weekend days.
Please refer to the D.O.A plant warranty page to find out about our delivery conditions and plant warranty.
Note: We will hold onto your shipment if too cold or hot to ship live plants and shrimp safely to the next following week until the temperature is safety to ship the live stock.
Shipping dry good
Sousleau (the site) reserves the right to choose the delivery method most suitable for shipping orders within a reasonable time if you choose ground shipping at 25$
Here are the carriers Sousleau aquarium uses:
- Purolator road service
- Canada Post
- UPS ground
- Canpar ground
- Fedex ground
Shipping is always the monday of every week.
The delivery address must not refer to a postal box commonly called a "PO BOX", where appropriate we reserve the right to cancel the order.
Order cancellation fees
If you want to cancel an order and it has not been processed, Sousleau aquarium will charge a 50% fee and only the delivery costs will be 100% refunded.
Sousleau aquarium does not accept returns, and refunds are only eligible for shipments with the D.O.A. The refund is made within 3 to 5 working days. Delivery charges are excluded from the D.O.A warranty and are non-refundable.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to the seller.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift discount will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
All prices displayed are in Canadian dollars
Ideal for use in aquariums up to 30 gallons.
Heater integration capability
Easily integrate an OASE HeatUp 100 adjustable heater into the FiltoSmart canister using ThermoFit 100 (HeatUp 100 and ThermoFit 100 are not included)
Compact filter with large filter surface
Multi-staged mechanical and biological filtration provides clear, healthy water and a high surface area for beneficial bacteria to colonize
No mess maintenance
Locking features are integrated into the inlet/outlet connection unit to ensure no accidental spillage or messy maintenance
Engineered for fast and easy startup and continued operation
Adjustable flow control
Flow can be adjusted for the inlet and outlet
Includes simple priming for fast and easy startup and continued operation
Fresh and marine
Compatible with both fresh and saltwater aquariums
Sound dampening design
Backed by the best warranty in the industry!
3 year warranty
All Oase products are fully in compliance with Canadian electrical safety standards and are cULs certified!
What’s in the Box?
Aquarium Filter, 20 ppi filter foam, 10 ppi filter foam, ceramic media, intake tube with inlet strainer, water distributor nozzle, spray bar, inlet and outlet adapters with flow control, tubing, fittings, removable base and power cable
Made in Italy, backed by German engineering
How to setup
|Dimensions|| 8 x 5.5 x 10H in.
|Net Weight|| 4.5 lbs.
|Rated Voltage|| 120V / 60 Hz
|Power Consumption of the Filter|| 11 Watts
|Power Consumption of the Heater (HeatUp 100 Not included)|| 100 Watts (Sold separately)
|Power Cord Length|| 6 ft.
|Max. Flow Rate|| 160 GPH
|Max. Head Height|| 4.6 ft.
|Connection|| 1/2 in. ID (12/16 mm)
|Tubing Length|| 8 ft.
|Filter Volume|| 0.34 Gallons
|Pre-filter Volume|| 0.18 Gallons
|Suitable for Max. Aquarium Volume|| 30 Gallons
|Box Weight and Dimensions||10 x 7.5 x 12H in at 5.5 lbs.|