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Shipping & Returns
Shipping & Returns
Shipping live plant
All plants will be ship every monday of each week only to avoid service interruptions on weekend days.
Please refer to the D.O.A plant warranty page to find out about our delivery conditions and plant warranty.
Note: We will hold onto your shipment if too cold or hot to ship live plants and shrimp safely to the next following week until the temperature is safety to ship the live stock.
Shipping dry good
Sousleau (the site) reserves the right to choose the delivery method most suitable for shipping orders within a reasonable time if you choose ground shipping at 25$
Here are the carriers Sousleau aquarium uses:
- Purolator road service
- Canada Post
- UPS ground
- Canpar ground
- Fedex ground
Shipping is always the monday of every week.
The delivery address must not refer to a postal box commonly called a "PO BOX", where appropriate we reserve the right to cancel the order.
Order cancellation fees
If you want to cancel an order and it has not been processed, Sousleau aquarium will charge a 50% fee and only the delivery costs will be 100% refunded.
Refunds
Sousleau aquarium does not accept returns, and refunds are only eligible for shipments with the D.O.A. The refund is made within 3 to 5 working days. Delivery charges are excluded from the D.O.A warranty and are non-refundable.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@sousleau.ca
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@sousleau.ca and send your item to the seller.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift discount will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Currency
All prices displayed are in Canadian dollars
COMPLETE FOOD FOR FRESH WATER FAN SHRIMPS
Specially developed powdered food providing a biologically balanced diet for freshwater fan shrimps. With all important nutrients, building blocks and vital substances. The optimum particle size enables effective feeding and reduced water pollution. For healthy, balanced growth and vibrant colouring.
Guarantee: Without artificial preservatives and colorants, without fish meal.
Background information
Shrimp King Atyopsis is a specially developed powdered food providing a biologically balanced diet for freshwater fan shrimps.
Shrimp King Atyopsis contains all necessary nutrients and building blocks fan shrimps require every day. High-quality proteins and essential amino acids from insect larvae and crustaceans guarantee a balanced growth and plentiful reproduction. Vitamins and secondary phytochemicals from different types of algae and vegetables act as “lubricants“ for a functioning metabolism. The leaves of the “wonder tree“ Moringa oleifera supply valuable vital substances and strengthen the body‘s own immune defense. Fibres support a healthy digestion. Natural carotenoids promote the full development of the different kinds of colors and patterns of each species. Each food portion represents a varied nutrition thanks to the numerous ingredients.
The optimally designed particle size offers the best conditions for an effective food intake and reduces the water pollution. Shrimp King Atyopsis is particularly well-suited for all types of the species Atya and Atyopsis, e. g. Atya gabonensis, Atya innocus, Atya margaritacea and Atyopsis moluccensis.
| Art.-No. | Contents |
|---|---|
| 6118 | 35 g |
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DECLARATION
Complete food for ornamental shrimps
Composition: Shrimp flour meal, wheat flour, lucerne, spirulina algae (10%), fish oil, brewer’s yeast, calcium carbonate
Additives per kg: Nutritional additives: Vitamins, provitamins and chemically defined substances with similar effects: 2000 IU E 671 vitamin D3
Analytical constituents: 33.0% crude protein, 2.0% crude fat, 6.5% crude fibre, 12.0% crude ash
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FEEDING RECOMMENDATION
Approx. 1 level micro-spoon per shrimp, twice a day. Mix the food with a little water in a cup and feed the animals directly with a pipette or add the food mixture in a suitable place in the water flow.
