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Sousleau Aquarium

BONSAI ANO

BONSAI ANO

Regular price $90.00 CAD
Regular price Sale price $90.00 CAD
Sale Sold out
Shipping calculated at checkout.

Out of stock

Shipping & Returns

Shipping live plant

All plants will be ship every monday of each week only to avoid service interruptions on weekend days.

Please refer to the D.O.A plant warranty page to find out about our delivery conditions and plant warranty.

Note:  We will hold onto your shipment if too cold or hot to ship live plants and shrimp safely to the next following week until the temperature is safety to ship the live stock.

    Shipping dry good

    Sousleau (the site) reserves the right to choose the delivery method most suitable for shipping orders within a reasonable time if you choose ground shipping at 25$

     Here are the carriers Sousleau aquarium uses:

    • Purolator road service 
    • Canada Post
    • UPS ground
    • Canpar ground
    • Fedex ground

    Shipping is always the monday of every week.

    The delivery address must not refer to a postal box commonly called a "PO BOX", where appropriate we reserve the right to cancel the order.

    Order cancellation fees

    If you want to cancel an order and it has not been processed, Sousleau aquarium will charge a 50% fee and only the delivery costs will be 100% refunded.

    Refunds

    Sousleau aquarium does not accept returns, and refunds are only eligible for shipments with the D.O.A. The refund is made within 3 to 5 working days. Delivery charges are excluded from the D.O.A warranty and are non-refundable.

    Late or missing refunds (if applicable)


    If you haven’t received a refund yet, first check your bank account again.
    Then contact your credit card company, it may take some time before your refund is officially posted.
    Next contact your bank. There is often some processing time before a refund is posted.
    If you’ve done all of this and you still have not received your refund yet, please contact us at sales@sousleau.ca

    Sale items (if applicable)
    Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

    Exchanges (if applicable)
    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@sousleau.ca and send your item to the seller.

    Gifts
    If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift discount will be mailed to you.

    If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

    Currency

    All prices displayed are in Canadian dollars

     

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    BONSAI ANO

    Dimension: 

    Length: 6" Depth: 8" Height: 12"

    Customer Reviews

    Based on 2 reviews
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    Anonymous (CA)
    Bonsaï ANO

    Nonobstant l'expédition tardive, :) le produit comme tel est super génial et très beau, naturel et fait un superbe décor 👍🏼

    M
    MICHEL MORIN (CA)
    Livraison 24heures c'est faux

    27$ pour une livraison en 4 jours c'est bcp trop coûteux

    Bonjour Michel,

    Tel que discuter par email, vous avez choisi la livraison FedEx Ground avec un temps estimé de 24h à partir du moment que votre envoi est prit en charge par FedEx.

    Le délais de livraison n’inclu pas le délais de traitement de votre commande. Toutes nos commandes sont expédier le lundi de chaque semaine, donc le délais varie entre 1 et 7 jours lorsque le lot de commande à traiter est raisonnable. Dans votre cas, nous vous avons dit que FedEx n’était pas passé comme prévu et nous ont avisé du à un fort volume de livraison avec le Black Friday qu’il allait passer le jour suivant.

    Le jour suivant, la livraison de votre envoi s’est bien effectuée en 24h et non en 4 jours à partir du moment qu’il a été prit en charge par le transporteur.

    Merci,

    Sousleau Aquarium